Pulse is a simple, user-friendly communication device designed to help seniors stay connected with their caregivers. With the press of a button, users can send predefined messages, which are instantly delivered to caregivers via their phones. This two-way system enables quick responses, enhances peace of mind, and supports a greater sense of independence for seniors as they transition into more assisted living environments.
In collaboration with Warm Hearth Village, this project focused on designing a product to support connectivity among seniors—especially those navigating the transition to more assisted care. By engaging directly with residents through interviews and observation, we uncovered both emotional and practical challenges in how seniors communicate with their caregivers. These insights shaped a design approach centered on simplicity, dignity, and ease of use, aiming to foster a stronger sense of connection and independence within daily care routines.
PROTOTYPING
3D PRINTING + OUTSOURCED PARTS
For the initial prototype, we combined 3D-printed custom parts with scrap fabric and readily available hardware—including springs, lights, and a battery pack—to build a fully functional model. This hands-on approach allowed us to quickly test the physical interaction, form factor, and basic electronics, helping us validate key aspects of the user experience early in the process.
ITERATION
In the next iteration, we refined the tactile and visual feedback by adjusting the spring resistance to make the button press feel more deliberate and satisfying. We also modified the LED component to emit a soft, ambient glow—enhancing both visibility and comfort, while aligning with the calming aesthetic we envisioned for the final product.
USER TESTING
With the improved prototype in hand, we returned to Warm Hearth Village to gather direct feedback from the seniors. Their responses provided valuable insight into the usability, comfort, and clarity of the device—validating our design choices while highlighting small adjustments that could further enhance the user experience.